Q: Does the price include travel?
A: Yes, in metro Albuq. Additional costs for out of town (check the travel link). Prices do not include sales tax.
Q: What payments do you take?
A: Credit Cards through this website, a check by mail (in advance) if there is time or cash at the party. If paying by cash, please have exact change.
Q: What if we need to cancel?
A: The deposit is fully refundable if you cancel your order at least two full weeks prior to your event. If you cancel between with less than 14 days notice you will be given a raincheck that is good for ONE year. The amount paid will be applied toward the cost of your future party for one year.
Q: Do you require a deposit?
A: YES all orders require a $70 deposit or half the amount for events costing more than $200.
Q: Can we see a copy of your contract?
A: Absolutely! Please call our office to see our contract.
Q: What about late payments?
A: Final payment is required by credit card or check before/during the event. It is the policy to apply significant late fees and penalties on a daily basis if payment is not received at the appropriate time. A grace period may be applied, however, this is at Twinkles' discretion.
Still have a question? Call, text, or write: firstname.lastname@example.org (505)293-3636